Please select an option from the links below:

Gardening Club enquiries
General business enquiries
Contacting our Garden Centres
Customer Services and online purchase enquiries
Compliments and complaints

Gardening Club enquiries

If you have lost your card or have a Gardening Club enquiry please contact Gardening Club Customer Services on 0844 335 1735 or enquiries@yourgardeningclub.co.uk

(*Calls cost 5ppm from BT landlines. Mobile and other network costs may vary. Calls may be recorded)

Please use the above contact details for Gardening Club enquiries only.

General Business Enquiries

For general business and sales enquiries please contact reception on 0844 800 8082*

(*Calls cost 5ppm from BT landlines. Mobile and other network costs may vary. Calls may be recorded)

Our office hours are Monday to Friday, 9.00am - 5.00pm

Contacting our Garden Centres

Our friendly garden centre staff are always available to help with general enquiries or plant advice. Please use the Garden Centre Finder to access your local store’s contact details.

Customer Services including online purchase enquiries

Our Customer Services Team are here to assist you. Please contact us and we will be happy to help.

For online purchases and other enquiries
Call us on 0844 800 8428*
Email us on customer.services@thegardencentregroup.co.uk

If preferred you can write to us at:

Customer Services Team
The Garden Centre Group Trading Limited
258 Bath Road
Slough
Berkshire SL1 4DX

If your query relates to an online order that you have placed, please remember to have your order number to hand so that we can deal with your request efficiently.

Our office hours are Monday to Friday, 9.00am - 5.00pm

(*Calls cost 5ppm from BT landlines. Mobile and other network costs may vary. Calls may be recorded)

Compliments and complaints

Everything we do is centred around being your best value local garden centre. So your feedback and ideas are really valuable to us.

It could be that you particularly appreciate a service, or a member of staff. Maybe you have suggestions on what we could stock, or ideas on how we could improve our offering to you. We listen to all of our customer feedback so whatever your thoughts, please do air them here.

Click here to send us your feedback or alternatively send an email to customer.services@thegardencentregroup.co.uk. Please make sure you add Compliments and complaints to the subject line of your email so we can address your feedback as soon as possible.


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